Communication at Work

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Are you looking for ways to improve your communication skills at work? Here are some easy tips to help you!

  1. Pay attention to your nonverbal communication. Your nonverbal communication can indicate your level of confidence when sharing ideas with colleagues, your boss, or customers. Remember to maintain good posture, speak clearly, minimize distracting movements, and make eye contact as appropriate.
  2. Find a preferred way of communicating. Not everyone responds to the same communication platforms. Some people like email, some like texts, and others prefer a face-to-face conversation. It’s important that we “meet people where they are” and try to communicate in a method that is comfortable for them.
  3. Get your point across. Keep your information concise, informative and understandable. Focus on the message that you want to convey. This includes emails, try to keep them short and to the point to keep your reader engaged. Consider bulleted or numbered lists.
  4. Be a good listener. Do not just listen to respond, listen to understand. Listening also relies heavily on nonverbal communication. Make sure you are giving the speaker your full attention (no checking phones or email).
  5. Listen to what people do not say. Listen for clues that there might be more to the story and ask clarifying questions. This will help ensure that you fully understand their message.
  6. Practice. Communication skills are developed through practice.